Privacy Policy

At bd80, your privacy is a core commitment. This Privacy Policy explains how bd80 collects, processes, stores, and protects the personal information you share when you access or use our online casino and sports betting services in Bangladesh. By registering an account or continuing to use bd80, you acknowledge that you have read and understood this policy.

This policy applies to all users of bd80 across Bangladesh, including players in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and beyond. We are committed to transparency and to ensuring that your data is handled with the highest standards of care and security throughout your experience on our platform.

1. Information We Collect

When you register and use bd80, we collect different categories of personal information to operate our platform effectively, verify your identity, process transactions, and comply with applicable requirements. The types of information we collect include:

• Identity information: full name, date of birth, and government-issued identification details required for account verification.
• Contact information: email address and mobile phone number used to communicate with you and send account notifications.
• Financial information: transaction records including deposit and withdrawal amounts, preferred payment methods such as bKash, Nagad, Rocket, and Upay, and transaction timestamps.
• Technical information: IP address, device type, operating system, browser type, and session logs collected automatically when you access bd80.
• Behavioural information: gaming activity, betting history, session duration, game preferences, and platform interaction data used to personalise your experience and support responsible gaming practices.

In some cases we may also request supporting documents such as a copy of a national identity card or utility bill for the purpose of verifying your account under our Know Your Customer (KYC) procedures. Providing this information is a condition of maintaining an active account on bd80.

2. How We Use Your Information

bd80 uses the personal information we collect for the following purposes:

• Account management: to create, verify, and maintain your bd80 account, process your deposits and withdrawals, and ensure the security of your account.
• Service delivery: to provide you with access to cricket betting, live casino games, slots, crash games, and all other features available on the bd80 platform.
• Customer support: to respond to your enquiries, resolve disputes, investigate complaints, and provide technical assistance through our 24/7 support team.
• Personalisation: to tailor your gaming experience, display relevant promotions, and recommend games suited to your interests based on your activity on bd80.
• Responsible gaming: to monitor your usage patterns, identify signs of problem gambling, and apply any self-imposed limits or restrictions you have requested.
• Fraud prevention and compliance: to detect and prevent fraudulent activity, money laundering, and other prohibited behaviour, and to fulfil any applicable compliance obligations.

3. Data Sharing and Disclosure

bd80 does not sell, rent, or trade your personal information to third parties for commercial gain. We may share your information in the following limited circumstances:

• Service providers: we work with carefully selected technology and payment processing partners — including bKash, Nagad, and Rocket integration providers — who assist us in operating bd80. These partners are bound by strict confidentiality agreements and may only use your data for the purposes specified by bd80.
• Legal obligations: we may disclose your information when required to do so by applicable law, court order, or official government request. In such cases, we will disclose only the minimum information necessary.
• Business transfers: in the event of a merger, acquisition, or sale of all or part of bd80's business, your personal data may be transferred as part of that transaction. You will be notified of any such change and your rights under this policy will be maintained.

We do not share your data with advertisers, data brokers, or any entity that would use it for purposes unrelated to the operation of bd80 services.

4. Payment Information and Financial Data

When you make deposits or withdrawals on bd80 using services such as bKash, Nagad, Rocket, or Upay, the financial transaction is processed by the respective payment provider. bd80 does not store your full mobile banking credentials or card numbers on our servers. We retain only the transaction reference data necessary for our records and for dispute resolution purposes.

All payment data that passes through bd80's systems is transmitted over encrypted channels. We regularly review our financial data handling procedures to ensure alignment with current security best practices. If you believe any payment-related discrepancy exists in your account, please contact our support team immediately at [email protected].

5. Cookies and Tracking Technologies

bd80 uses cookies — small text files stored on your device — and similar tracking technologies such as web beacons and local storage. We use these technologies to: keep you logged in during your session; remember your language and display preferences; analyse how users navigate the platform so we can improve it; and measure the effectiveness of promotional campaigns. We do not use tracking technologies to build detailed profiles for sale to third parties.

You may control cookie behaviour through your web browser settings. Disabling cookies may affect the functionality of certain features on bd80. For mobile users accessing bd80 on Android or iOS devices, you can also manage app permissions through your device settings. Continued use of bd80 after being notified of our cookie practices constitutes your consent to their use.

6. Data Retention

bd80 retains your personal data for as long as your account remains active or as otherwise necessary to provide our services. If you close your bd80 account, we will retain certain information for a defined period thereafter to comply with our legal and compliance obligations, resolve outstanding disputes, and enforce our agreements. In practice, this means:

Identity and transaction records are typically retained for a minimum period in line with standard financial recordkeeping obligations. Marketing preferences and non-essential usage data are deleted promptly upon account closure. Anonymised or aggregated data that cannot reasonably be used to identify you personally may be retained indefinitely for analytical and platform improvement purposes.

7. Your Rights Over Your Data

As a user of bd80, you have the following rights with respect to your personal data. To exercise any of these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe:

• Right of access: you may request a copy of the personal data we hold about you at any time.
• Right to rectification: if any information we hold about you is inaccurate or incomplete, you have the right to ask us to correct it.
• Right to erasure: subject to our legal retention obligations, you may request deletion of your personal data when it is no longer necessary for the purposes for which it was collected.
• Right to restrict processing: in certain circumstances you may ask us to limit the way in which we use your data while a dispute or review is ongoing.
• Right to withdraw consent: where we process your data on the basis of your consent (for example, for marketing communications), you may withdraw that consent at any time without affecting the lawfulness of prior processing.

We are committed to resolving all data-related requests fairly and promptly. If you are dissatisfied with our response, you retain the right to escalate your concern to the appropriate supervisory authority in your jurisdiction.

8. Security Measures

bd80 implements multiple layers of technical and organisational security to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our measures include SSL/TLS encryption for all data in transit, secure server infrastructure, regular security assessments, and strict internal access controls limiting data access to authorised personnel only.

While we take every reasonable precaution to protect your data, no method of electronic transmission or storage is completely infallible. In the unlikely event of a data breach that materially affects your rights, bd80 will notify affected users as promptly as practicable and take all necessary steps to contain and remediate the incident.

9. Third-Party Services

bd80's platform may reference or integrate with third-party payment processors and game providers such as Pragmatic Play, Evolution Gaming, and Spribe. These providers operate under their own privacy policies and data practices, and bd80 is not responsible for how those third parties handle your information. We encourage you to review the privacy policies of any third-party services you interact with. bd80 does not control and is not responsible for the content or privacy practices of any external service.

10. Children's Privacy and Age Restriction

bd80 is strictly intended for adults aged 21 and above. We do not knowingly collect, solicit, or retain personal information from individuals under the age of 21. If we become aware that we have inadvertently collected data from a minor, we will take immediate steps to delete that information from our systems and close the associated account. Parents and guardians who believe their child may have registered on bd80 should contact us immediately at [email protected]. We are committed to maintaining a safe and age-appropriate platform for all users in Bangladesh.

11. Changes to This Privacy Policy

bd80 reserves the right to update or modify this Privacy Policy at any time. When we make material changes, we will revise the effective date at the top of this page and, where appropriate, notify registered users via email or through a prominent on-platform notice. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Your continued use of bd80 following the posting of changes to this Privacy Policy constitutes your acceptance of those changes. If you do not agree with the revised policy, you should discontinue your use of the platform and may request account closure by contacting our support team.

12. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way bd80 handles your personal data, please do not hesitate to reach out to our dedicated support team. We are available 24/7 to assist players across Bangladesh.

Email: [email protected]